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- all feedback (231)
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all stars
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- This was my first time ordering from this store.The hair quality is amazing!Im in love with the hair, it is very soft, tangle free and doesnt shed! It was true to description. This hair company is excellent !!!
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This was my first time ordering from this store, and it wont be the last. Lillian is the best! Very helpful and sweet. I order my hair for my birthday coming up I was worried I wont get it in time. But Lillian saved the day and I have my hair in time for my day. The hair quality is amazing!Im in love with the hair, it is very soft, tangle free and doesnt shed! It was true to description.And it's really excellent to do parting and easily doing any super natural style.I have just installed it and already have received compliments. This hair company is excellent !!!
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- I love my unit! It sheds very little which is normal! I absolutely love it & would definitely recommend this vendor! Communication was great & i
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I love my unit! It sheds very little which is normal! I absolutely love it & would definitely recommend this vendor! Communication was great & i received my package in 5 days due to holidays but that’s still not bad! Better get you some! & I’m wearing 18inch body wave. I wrap it at night like it’s my hair that’s why it’s straight!
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- Very good. I got the 16 inches. I washed it and let it air dry I liked the natural look when it wet. I flat iron it and put just a little bit of hair oil. It is very soft, very nice. It's Tangle free
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Very good. I got the 16 inches. I washed it and let it air dry I liked the natural look when it wet. I flat iron it and put just a little bit of hair oil. It is very soft, very nice. It's Tangle free. Very minimal shedding which is ok because It a wig. And The seller Lillian was on point. She provided all the info about the shipping and also about the hair. She even sent me some precautions to take while I'm using the hair, how to take care of the hair. Very good. I'll give an update. Overall I love it❤❤.
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- This is literally the best hair
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This is literally the best hair I've ever ordered from any company..The hair is so soft and beautiful..The only problem I had is the cap was too big for my head..Other than that I really love the hair..Shipping was fast "3 days" I ordered 18inches..Communication was good,they responded fast..Thank you Again
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- Love this wig! I didn’t get any good pics of the hair, but minimal shedding, very little tangling, and easy maintenance.
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Love this wig! I didn’t get any good pics of the hair, but minimal shedding, very little tangling, and easy maintenance.
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- The hair is beautiful and full.
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The hair is beautiful and full. I thought the wig cap was big, but when I put on the straps at the back, it fit my head perfectly, no need to glue down. The seller was also really helpful.
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- very good quality
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All world loved this wigs,very good quality,check my image.
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- still love the hair.
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Hair is soft. It’s a little bit dry at the ends but nothing conditioner can’t fix. Wig cap is also a little bit too big but still love the hair.
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- best wig, it looked so good when I shown on Snapchat someone bought it from me so no pictures this time. ordered another one
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best wig, it looked so good when I shown on Snapchat someone bought it from me so no pictures this time. ordered another one
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- The wig is beautiful !!! True to description. The hair texture is on point. It comes with baby hairs so I don’t really have to do a lot to it. The communication with the seller was easy, as she answered all my questions promptly.
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The wig is beautiful !!! True to description. The hair texture is on point. It comes with baby hairs so I don’t really have to do a lot to it. The communication with the seller was easy, as she answered all my questions promptly. I can’t wait to install it. I will definitely upload more pictures of the finished look. Thank you so much for the wig. I will definitely purchase from this seller again.
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.