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- all feedback (15)
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all stars
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- This is just awesome
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This is just awesome I spoke with Lillian and she was soooo sweet. The customer service was AMAZING. She messaged me throughout the whole ordering process.The while buying and shipping process was very quick it took less than 3 days to ship to me.I love this price for this wig,it's pre plucked already,and look more full and thick compared with normal lace front wig, this is really a great buy.and it very soft and no shedding,my sister said I am looks very charming!!LOVE!LOVE!Love the wig,love the curl !. first time lace wearer first time buying off Carahair for hair and I'm ever so ecstatic. I will definitely make further purchases with this vendor. Thank you so much for everything,thank you Carahair.
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- I will be purchasing from this company again!
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I ordered this hair for my birthday and I love it so much. It came very fast and the hair is so soft, it also holds curls very well. It does shed a bit but I get that with all hair. I will be purchasing from this company again!
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- Fast shipping as usual - recieved by 3rd day of purchase, great service
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Fast shipping as usual - recieved by 3rd day of purchase, great service - thanks Lillian, good quality hair with minimal shedding, my 2nd wig from this seller. good communication. i will highly recommend. i will post more pictures after i style it. The quality of Carahair is better than other stores, confirmed. its fuller and last longer, i dont get tired/bored of the wig, unlike others. I get great compliments and referal more with their wigs on. Its been a life saver for me, i dont have to visit the salon every month and pay through my nose or drive crazy hours to get my hair done. i will still with these for awhile. thanks again.
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- This is not my first time ordering from this store
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This is not my first time ordering from this store and I am very pleased with my wig. It’s nice thick and curly and I have no complaints. Because the wig is long yes it will tangle but other than that it’s soft and the curly pattern is really pretty. The shedding is very minimal and I haven’t had any issues with it so far
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- This hair is beautifuuullll,,
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This hair is beautifuuullll,, Customer service was GREAT,, Fast Shipment,, i Will Be Ordering Again Soon! Thank You Once Again
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.