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- all feedback (38)
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all stars
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- I absolutely love this wig!
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I absolutely love this wig! I’ve had for about 3 weeks now and couldn’t be happier about my purchase. It comes bleached and plucked. However, when I received it, I did go in and rebleach the knots and plucked it just a little. The hair itself is very soft and full which I love. Lillian was so nice and kept me updated throughout the entire ordering process. As soon as I ordered it, she sent me a message confirming details. She sent me tips on how to maintain the hair and verified I was satisfied with my purchase. I will definitely be ordering from You May again!
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- Love this hair
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Love this hair had it in for a few days and I’m getting so much compliments....the quality is great , thick with very little shedding . Doesn’t need to be flat iron regularly. This vendor was so great to me she kept in contact and answered all questions very fast and tracked my item was very helpful. I received my item very fast!! So far I referred this vendor to a few people I am definitely buying from this vendor again!!
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- The hair did come bone straight like the photo
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The hair did come bone straight like the photo but after washing Kind of became wavy which I liked a lot. When I first received the hair there wasn’t any smell but after washing the first time it did smell (like a weave) but after my second time washing it was gone. There wasn’t very much shedding but it did shed when I brushed it out In the shower. Im pretty impressed and satisfied with this product for the most part, and the seller talked to me up until receiving the wig and days after to make sure everything was perfect.
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- The customer service and the shipping was wonderful!
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The customer service and the shipping was wonderful! I will say that the hair was very nice, there was hardly any shedding and it took color easily. The only problem I had with this was that the wig was way too big for my head. My stylist was able to work with it and adjust it so that it could fit a little Better. But overall it was good quality and and easy to maintain.
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- Lillian is AWESOME
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Lillian is AWESOME - SHE ROCKS! very pleasant; immediate in responding to questions or concerns. Very polite. Not only did they take the order, she personally reached out to review the order and to address any questions that I may have. The hair arrived as expected and promised. Great quality so far. I haven't styled and rocked it yet - surprise bday party end of this week - stay tuned for pics.......
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- Very satisfied !
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Frontlace came fast (3days) !Very satisfied ! Very soft I got 18" the seller was very professional . Kept me updated throughout shipping process. Easy install this is my first front lace wig ! Will be ordering again soon !
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- the hair is lovely soft
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the order arrived within 4 days! genuine fast, and the hair is lovely soft we really appreciate!
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- This wig Is Incredible..
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This wig Is Incredible.. i tried it and I stay spectacular... the will definitely be using and I hope buy OTHER with another style very soon. addition the seller was very friendly and efficient figment. many thanks!!
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- wig is the bomb
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i’ve had my wig for 2 days, i’ll update ky review in a few weeks. that being said, this wig is the bomb. straight out of the box it was soft and springy, with minimal shed, tangling or smell. the added baby hairs are great, i just trimmed them a little bit. hopefully his stays as nice as it is!
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- Really beautiful hair!
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Really beautiful hair! The seller contacted me before shipping to confirm everything and showed great customer service!! Will be shopping again.
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.