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- all feedback (74)
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all stars
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- I love the hair,
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I love the hair, I can not wait to install it.. I am very satisfied. I received it in three days. The seller was very professional and helpful.
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- I’ll be ordering another unit this week !
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Let me start by saying I ADORE THIS UNIT ! I got a 18inch which was perfect I ordered on Sunday- tracking said Friday delivery but I got my package Wednesday, Lillian was amazing she texted me immediately to find out if my order information was correct and also texted me after receiving my package to make sure everything was good ! I’ll be ordering another unit this week !
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- Hair is absolutely gorgeous
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Hair is absolutely gorgeous . I bleached and dyed it as well. Still just as gorgeous .
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- hair is soft and beautiful
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Dhl is life ... hair came in 3 business days ... hair came with a gift of two wig caps ... hair is soft and beautiful so far .. i co washed and lil to no hair came out ... the hair came pre plucked but i plucked it a Lil more it was so full ... i bleached the knots ..... i was updated every moment .. i loved that .. the seller is very nice and helpful... i will update once i wear hair a while .. thank you
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- This is the second time buy the wig
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This is the second time buy the wig . The first time , i buy a lace frontal one ,this time i try a 250% Density lace front wig. This was very very easy transaction . Once i placed my order the buyer contacted me within 24 hours to let me konw that it had been shipped .I choose the UPS delivery way . Vary fast . I think it canme within the next 3 days after that . Once i opened the package ,I instantly loved this wig . The quality of the hair is great ,and I did not have to really do anything to it besides cut the lace front and trim the baby hairs . Great buy ! I will buy more in the future !!!
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- This is my 3rd time buying from this seller.
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This is my 3rd time buying from this seller. This hair is amazingly soft, and the curl pattern is beautiful.the communication is fast and they follow up with you after. I️ recommend this hair!
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- The hair was amazing
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The hair was amazing straight from the packet, no shredding, soft, the curls are amazing! love it.
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- I love my wig!
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I love my wig! Thanks so much for all of your help. I will definitely do business with you again.
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- beautiful.
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i had doubts at first but trust me when i say this hair is freaking beautiful. i am not good at fixing up baby hairs but atleast i tried. i love my hair. A little shedding but its nothing.
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- Okay Girls ! 4 months and the hair is still legit ! Love it
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Okay Girls ! 4 months and the hair is still legit ! Love it
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.