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- all feedback (6)
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all stars
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- Hair is true to length and the curls are beautiful.
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I ordered this wig for a friend and she absolutely loved it. Hair is true to length and the curls are beautiful. There was very minimal shedding and the hair did NOT hold a smell. The package also came with a wig cap, as well as a pair of lashes.
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- the hair smells fresh and soft,the curl pattern is good
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I really like my unit its exactly what I expected, the hair smells fresh and soft,the curl pattern is good just a little water in the morning and it looks brand new. Communication with the supplier was great from ordering to delivery and after after sales service, they gave me tips on how to take care of my hair. I would use this supplier again and I definitely recommend it.
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- overall this is a good wig !!
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The shipping was extremely fast , I ordered on Thursday & got it Monday. I recently just applie the wig those and I used a spray bottle w conditioner and the curls were popping but I did experience some shedding as I stroked it , minimum tho but overall this is a good wig !!
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- absolutely gorgeous!
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absolutely gorgeous! let me tell you - the hair is full and true to its 150% density! I'm very happy i bought it. it didn't ship as fast as i wanted it to but bc the seller took their time to hand make this wig I'm overly satisfied. you will not be disappointed
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- Beautiful hair
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Beautiful hair . Decided to color it in which it too the color extremely well. Holds nice curls. I will definitely order again.
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- I love love love the the services
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I love love love the the services I got from nana yu, the wig is beautiful and soft, delivery was fast it came faster than I expected, I haven't installed the hair though but I have a very good feeling about it.. thank you nana yu for your services, I will definitely Oder from you again....
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.