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- all feedback (74)
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all stars
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- The wig is very soft
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The wig is very soft , full, and just beautiful! Got me feeling like Kelly Rowland Huntyyyy (lol)... the shipping was quick and the communication with nana was very awesome! She kept in touch and answered all my questions ! Only trouble I had with this wig was that the cap size was too big for my tiny ass head. It only comes in a medium and I definitely needed a small. However my mom was able to construct a trick or two on the wig and now it fits well. I used got 2 b glud products and it work perfectly!
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- The Wig is amazing
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The Wig is amazing and the quality of the hair is really good. Love It. I just need to use some tape or glue i guess otherwise is perfect. The costumer service was very satisfying. Even got a free gift ( 2 wig cap). Totally recomment this store
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- I love this wig.
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I love this wig. It's so beautiful. The hair is soft and easy to maintain. I usually don't post pictures but the wig is so beautiful that I had to. Do yourself a favor and order this wig. Nana thank you so much and you have excellent communication skills and very fast delivery . I will definitely be ordering again.
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- so silky smooth and full!
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so silky smooth and full! no shedding since I've had it either. I got the natural color and dyed it black, and the medium lace was a perfect fit! this is my first lacefront and I couldn't be happier. The hairline is also nice, I did very little customization.
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- so far I'm loving my hair
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so far I'm loving my hair it's full n looks so real n it's the best great customer service n very very fast delivery luv it. was my first time will order again
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- The hair is nice and full
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The hair is nice and full. Soft, no shedding and no smell. I love it honestly perfect fit and timely response along with shipping. Processing may take a few days but it's worth the wait.
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- Product is just as described
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Product is just as described ^_^ Y.ou-Tube @Youradear to see me customize this Absolutely amazing wig!!! long and thick! GREAT quality of the hair, It is silky smooth and soft, Density is just right, Over all its just Super cute!!Thanks so much for great customer service ! Also shipping was fast!
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- I love it and will definitely be ordering again. Great hair quality!!
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I love it and will definitely be ordering again. Great hair quality!!
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- I just received my first wig ever and so far I like it.
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I just received my first wig ever and so far I like it. the communication with the seller and delivery was excellent. The hair is very soft and smooth. It feels like real human hair and very natural. Because it is my first wig I do not have experience in how to install it. At the moment I not very happy with the cap. it's a litle big for me. I'll review later.
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- the hair is just as describe ....
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the hair is just as describe ....18inch .. nana was nice and did her possible for me to receive my order on time. I washed the hair, no tangle, no shedding, it was a good investment... I absolutely recommend this hair it's soft. I did not flat iron or apply heat on he hair. FYI processing time is about 2weeks.. so make sure u have lots of time if u are ordering for a special occasion. I will definitely order again from you . thank you nana.
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.