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- all feedback (45)
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all stars
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- i am so happy.I love the wig.The curl pattern is just beautiful as pictured.
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I just got my hair three days ago and i am so happy.I love the wig.The curl pattern is just beautiful as pictured.And the density looks full!The hair is soft.....it smells sooo nice.Shipping was very fast.I am satisfied with the customer service I received.Very helpful and friendly.I'll leave additional feedback after a few weeks.
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- The hair is sooo soft the curls are beautiful.
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The hair is sooo soft the curls are beautiful. I really love this hair. I ordered during some Chinese holiday so it took a while for my order to actually process, however the seller was great, kept in touch with me the whole time. Once they did ship my hair it came in about 3 days. I bleached my knots and plucked the wig a bit all in all definitely worth it.
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- I am very satisfied. Thank you very much.
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I am very satisfied. Thank you very much. asap i will send you some pics
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- Love it Really really love it
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Love it Really really love it Get the package on time According my estimation Communication with seller regularly until I get the package.... Thankz very much
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- Everything was perfect!!
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Everything was perfect!!
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- Within one week! beautiful hair!
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Within one week! beautiful hair!
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- D***a
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Haven't used the wigs yet but the wig is soft with minimal shedding
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- I love and everyone thinks it's my real hair
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First off shipping was excellent I ordered this hair Saturday night and received my lovely package Tuesday. When I first opened hair was soft and perfect length ...The knots on the lace bleached nicely and barely shed at all. it's been 10 days and I'm loving it so far! Hair is still soft as ever, in which I love and everyone thinks it's my real hair. Love the communication with Daisy from day one till I received my package .Will definitely be ordering from here again
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- I am very satisfied with my hair, this is my second one.
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I am very satisfied with my hair, this is my second one. I love the curls , especially the thickness and length. The quality is great! My order was done very fast. thank you!! Sorry I don't send pictures, but I do get compliments.
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- hair is really soft no bad smell no shedding true to pic.
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hair is really soft no bad smell no shedding true to pic. shipping was super fast took 3 days
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
Yes it does
- Does it holds curls
Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.