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- all feedback (231)
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all stars
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- The hair was so soft, and had no smell.
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Sooo many good things I have to say. I was truly shook when I received my wig this morning. I ordered it on a Thursday afternoon and got it Monday morning. I was already impressed. Then I opened it up, and omg. The hair was so soft, and had no smell. The cap fit perfectly, and the hairline looks so natural. No shedding and no tangles. Best seller on All Store.I’d definitely recommend buying from them. Cathy kept me updated the entire time, and was very sweet. I can’t wait to purchase from them again.
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- Seller is good in communication.
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Seller is good in communication. Quick response. Quick delivery. I love my hair.this is my second one. I know I will be getting more in the future. Thanks Cathy.
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- Fast shipping
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Fast shipping ,i received the hair in 7 days to Democratic Republic of Congo.Good communication with the seller.The hair is nice and soft.I will add additional coments after use it.
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- .Love IT
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This was my first time ordering from CARA and Cathy is the best !she followed my order,and inform me. Very helpful and sweet. The hair quality is amazing!Im in love with the hair, it is very soft, tangle free and doesnt shed! It was true to description.Love IT
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- I love this hair!!
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very fast very satisfied receipt wicks are already made baby's hair silky impecable
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- Love the hair is very soft
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this is what I call beautiful hair the texture is so natural medium luster density is amazing and full the pre plucked hairline was easy to blend very impressive package and shipping was quick I washed this wig and left to air dry overnight once dry it looked so beautiful and natural definitely worth every penny
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- this wig but it's worth the money it barely sheds ,
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At First I was skeptical about getting this wig but it's worth the money it barely sheds , its curly stay wavy with just water and little conditioner and it's easy to bleach the knots ( if preferred) no can tell it's a wig. They thought it was my real hair .! Definitely buy again!
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- I am very happy with this wig.
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I am very happy with this wig. Love it.... Love it...... It is as described by the seller, very soft , and remained so even after the first wash. Lillian communicate with me throughout the process to ensure that i was satisfied with my order. I will use this company again Thank you Lillian.
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- It's very soft no smell.
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I received it within about two days which is awesome! It's very soft no smell. It sheds a little but all together I'm glad I purchased it. The seller is good. I will be ordering from them again. I'll post pictures later after I install and wear it a few weeks.
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- I really love this hair
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I really love this hair I put some brown in it to lighten it up. It took really well the hair is so soft & I have had very little shedding. Will definitely recommend to others. I’m in love
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.