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- all feedback (74)
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all stars
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- Love the hair is very soft
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Love the hair is very soft,came in three days the seller was very consistent she kept in contact with me until I receive my order
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- Absolutely love!!!!!
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Absolutely love!!!!! Hair is very soft and lightweight. Of course I had to add a little spice Very easy to color no tangles and definitely no complaints I will be shopping and recommending.
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- it's soft
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i just got my 18 inch unit, i haven't remove the lace fit perfect and it's soft but so far and full. thanks Face...
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- Very full think and soft!
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When I ordered the hair I at first wanted Loose wave, and then I realized that the hair would take awhile to make. I needed it quickly for my birthday and The seller was very communicative and understanding. She suggested an alternative of body wave hair! Shipping was very fast! Shipped on Thursday, for the hair Tuesday. Unboxing it was beautiful! Very full think and soft! Can’t wait to install!
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- This hair was beautiful,
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This hair was beautiful, soft and exactly like the picture! The seller did an amazing job communicating with me after my order! I will definitely be buying another lace wig with this seller. This isn’t the best pic but the curls look gorgeous in this one!
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- The hair is very nice.
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The hair is very nice. I received it in 3 days from my order date. They keep in touch, very responsive and they give you a courtsey call. Make sure your order is to your liking. They answer all your question about the hair and tell you how to care for it. They are a very nice company. I would definitely order again. I will post another pic later with me wearing the hair soon.
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- Gorgeous hair right out of the box!
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Gorgeous hair right out of the box! Lillian’s communication was wonderful from beginning to end. I am satisfied with my purchase and will add pics soon! Thank you!
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- This wig is very beautiful!
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This wig is very beautiful! Soft, very little to no smell, no shedding, and I love the baby hairs! Less work for me to do!
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- I absolutely love it.
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I ordered a full lace wig and I absolutely love it. Lillian's communication was amazing she helped me through all my worries of not receiving my hair on time.it took about a week for me to recieve my wig but I couldn't be happier it came right wen I needed it.This hair is as described and good quality hair. Hardly any shredding.and it looks so natural I will be ordering again from this seller
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- Very nice hair.
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Very nice hair. I just discovered this website and I must say I am really impressed. Great quality. Can't wait to rock this wig
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.