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- all feedback (5)
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all stars
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- i am very satisfied with the lace front wig
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the parcel 6 days arrived quickly. i am very satisfied with the lace front wig, lace and well made 20 inch jai longer. hair material is very soft, easy styling ☺️ i recommend
- leftright
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- the quality is really amazing
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I was surprise when received, the shipping was too fast just 4 days to coming. the quality is really amazing, not smell, the line hair look very real, when install i will left my best picture. thank you for the support . i will order again. of course.
- leftright
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- the hair was gorgeous and for the Price I was surprised.
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Full honest review. I was a little skeptical at first with buying this hair, as anyone should. I researched (YouTube,etc) all about people who have previously purchased hair from this company and got back good reviews thus far so I went ahead and ordered.. first and foremost shipping was extremely fast I ordered on Monday night and received hair Thursday morning. the hair was gorgeous and for the Price I was surprised, it's very full and has a good density. also i have a big head lol but the wig fitted perfectly and has adjustable straps. i didn't get to pluck nor bleach knots but I will. I did a burn and finger test to overall rate hair and it's good quality thus far. be mindful with curly hair it is a maintenance as soon as I wore it out in this Florida sun for a couple hours it frizzed up that's where the products and water come in. overall I love this hair the curl pattern is very pretty and the frontal blended well with my natural hairline. more updated pics later.
- leftright
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- The communication was absolutely amazing every step of the way.
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The communication was absolutely amazing every step of the way. The shipping was so fast!! I ordered on Friday and the hair arrived on Tuesday. It's exactly what the seller described.I love the hair it is very soft to the touch and there is little to no shedding. The density is very much 250% and it is so full. it's very easy to style it ! You just need to put water and the curls are amazing ! I will buy from them all the time now.
- leftright
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- This hair is Great!!!!
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This hair is Great!!!! You guys will not be let down this seller is one of the best communication is great would recommend keeping the hair moisturized to keep it from drying out so quick!
- leftright
Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.