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- all feedback (35)
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all stars
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- this hair is the best.
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this hair is the best. Lillian was very nice. the hair doesn't tangle and it doesn't shed. it's the best. i'll keep y'all updated with my pictures soon-1st-billie.
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- Extremely happy with the service provided from Lillian.
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Extremely happy with the service provided from Lillian. Feast delivery and constant communication was fantastic. I like the unit so far gave it a brush through when first received had has some shredding, going to review again have a co wash and see. Hopping to get the unit installed in the next couple weeks and will be back with a full review then. :)
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- I'm loving this hair so far!
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I'm loving this hair so far! Shipping was quick and hair was true to length. I was able to customize my wig with ease and it looks super natural on! I had very little shedding and no tangles.
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- Love this wig!
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Love this wig! It’s so soft, and it had a natural shine to it. I ordered 14” but I feel like it was definitely longer than 14”. I needed this by my birthday, and it came super fast! Lillian was awesome and communicated the whole time. Ordered on Friday and got it on Wednesday. Only thing I wish is that there was more parting space but other than that, I love this wig!! I will do an updated review after I have worn it longer. Only had it installed for a few days
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- Super happy and grateful to the seller.
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Super happy and grateful to the seller. I will buy again and upload more photos. Many thanks for everything.
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- The hair is absolutely gorgeous.
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The hair is absolutely gorgeous. I’m yet to cut the lace and style it, but so far, so good. No shedding as I have brushed through it, no smells. Hair is as described
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- I LOVE this hair.
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I LOVE this hair. It's incredibly soft and has absolutely no shedding. I swear, it just looks like my hair. My daughter actually asked me if I'd taken out my extensions and decided to just wear my own! Great compliment. The seller was amazing through the entire process. I'll be reordering!
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- I️ love this hair!
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I️ love this hair! I will definitely be ordering more! I️ bleached and colored the hair & it’s is still beautiful. When it arrived, there was no smell, shedding is average, and texture keeps through washing. Takes color very well, barely bleeds.
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- Beautiful unit.
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Beautiful unit. Worth the money Great customer service Lillian is great! Minimal shedding Density is on point Thick luxurious hair Great quality
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- It’s a beautiful piece.
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The wig is as described. Shipping was fast and the seller called to see if I received my wig. The only problem is I should’ve ordered 20 or 22inches I ordered 18inches. It’s a beautiful piece. Thanks I will order again
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.