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- all feedback (231)
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all stars
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- Hair is soft beautiful
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Hair is soft beautiful and unit is made perfectly shipping was also so fast two days to process shipped in one day, can't wait to install with upload pics after
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- This frontal is everything
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This frontal is everything! Super soft , no smell. I had to customize it a lot tho. The medium brown lace do not match darker skin tones. Other then that it is to die for
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- Im impressed with the customer service
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Im impressed with the customer service.I receive the hair in four days, very fast . The knots has been bleached i co washed the unitThe hair feels great and there was no smell. There is no shedding, the put on the hair very easily. will buy again.
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- This 360 lace frontal is everything
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This 360 lace frontal is everything. it is full..very versatile and the hair is soft and super manageable. everyone thinks my hair is real lol. I bleached the knots a little more for a realistic looking base and Co-Washed it prior to install, and curl pattern bounced back. washed with purple/silver shampoo & tinted the lace with black tea. The Frontal has lace around your head and the hairline is perfect, also have lace and body hair in the back that really what i need ! natural look than other 13*4 or 13*6 frontals! u must try! 2 weeks on & I absolutely love the frontal. So versatile! I am really happy. Best Frontal I've ever had. Doesnt shed or tangle up either so far.You just made yourself a loyal customer!
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- The hair is absolutely amazing
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The hair is absolutely amazing!! The seller Tina did everything she could to help me with the shipping issues. The hair dyes amazingly. There is no smell or shedding. I'm just so in love. I will definitely be buying again.
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- shipping was so fast
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shipping was so fast ordered on Wednesday frontal came Friday morning, no smell no shedding ran my fingers through it i even brushed it out no shedding so far hair is soft and beautiful Tina was very helpful i will be ordering again from this company I'm very pleased thank you very much
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- Thank you so much
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Thank you so much...i love my hair looking forward for my next order
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- I am so so pleased
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Tina was the most amazing seller I've ever dealt with he was so kind and quick with every response and he really made sure I had everything I needed !! This frontal is so beautiful and looks so natural everyone definitely order from them I can't wait to order more in different textures !! The hair came literally in two days I am so so pleased!!Thank you thank you again Tina !!!
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- great hair and exceptional service
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Asa has stepped in to help and has done an amazing job getting to speed with what we need to get our order processed efficiently. Asa has done an amazing job consistently giving us great hair and exceptional service
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- I have ordered from this vendor many times and I am never disappointed!
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I have ordered from this vendor many times and I am never disappointed! The 360 frontal looks great, I love that the curl starts close to the root and the hairline is SUPER natural. Hair is some of the best quality I have ever purchased. The curl pattern is beautiful and low maintenance. The texture of the hair is silky smooth and so soft. I've worn the hair for a few days and there was no tangling or shedding. I removed the unit and spritzed it with water overnight and the curls remained in its natural curl and beautiful state. Thanks Asa for your superb customer service, speedy shipping and all of your help! I will continue to make purchases with you guys. I am very satisfied and will be buying more hair soon
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.