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- all feedback (53)
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all stars
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- I will definitely be ordering this hair again.
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The best NATURAL looking wig ever!!! I ordered the 22 inch wig, which came very soft with a natural looking luster and density. I’m 5’0 ft and it definitely seems true to length if not longer and hits a little below my waist line. The customer service experience was amazing. From the minute I purchased my hair to its arrival, they kept me posted and promptly responded to any questions or concerns I had. Quick delivery. I ordered my hair on the Thur. June 7th and received my hair the following Wed. on the 13th. The hair came pre plucked and bone straight out the package with no smell. The only thing I would suggest when styling this hair is plucking your part and taming the fly always for a more natural look. I have zero complaints and I will definitely be ordering this hair again.
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- The wig is very beautiful
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The wig is very beautiful and it’s true to length. No chemical smell,I highly recommend this wig unit. I will be ordering from this company. the lady I was communicating with was very nice and always kept me updated with I had questions.
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- So far I love.
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So far I love. Will update in a couple weeks!!!
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- Nancy was very helpful during this process.
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Nancy was very helpful during this process. Thanks a lot your the greatest Nancy
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- I would most definitely buy from this vendor again.
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The shipping was great it came in less than 4 days and the communication was great as well. Although it is glue less I still have to add the got 2b frees spray to lace the lace down. Overall the hair is great and I would most definitely buy from this vendor again.
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- The seller was so nice and communication was great!
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I loveddd how fast this cake came! It arrived in less than a week in about 4 days ! The seller was so nice and communication was great! She answered my questions promptly and made sure I had my wig in time for my event! I will definitely order again and again. I ordered 20” so as you would expect for such a length it was alittle thin when down but I added a few tracks to give it more volume. However , it came great. These pics are it out of the package. I can’t wait to wash it and see how it reacts ! So far I love it !
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- Arrived so fast it's perfect!
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Arrived so fast it's perfect! Plucked and ready to wear. Big head friendly very soft. It has a natural hair line too!! Great customer service too!
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- this is definately my fave wig of all time!
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this is definately my fave wig of all time!! hair is still super soft and shiney, and i haven't even washed it yet!!!
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- quick shipping, like 2 days.
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quick shipping, like 2 days. holds a curl. I'll plucked my part but didn't need to touch the edges. light shedding but nothing concerning. will definitely purchase again. love the fact it's a real life model with a YouTube channel. I watched the video before purchasing the hair.
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- perfect mind not bleach wig
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perfect mind not bleach wig as it is perfect. just need cut tille is set. i recommend here now. and thanks a lot j'adore
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.